Help

Questions & Answers

Everything you need to know before you order.

Fit & Sizing

What styles do you make?

Three fits: the Tailored Slim (6 15/16" leg opening), the Straight (7 7/16") and the Carpenter, a straight leg (7 7/16") with extra pockets for calipers, rulers and pencils. Leg openings are measured flat at size 32. The Slim and Straight come in zipper or button fly; the Carpenter is zipper fly only.

What sizes are available?

Ready-made jeans come in waists 28–36, plus 38, hemmed to your inseam from 28" to 34" in 1-inch steps. Custom jeans come in waists 28–40. Fit questions: hello@billiamjeans.sbs.

What fabric do you use?

The Tailored Slim and Straight are 13 oz raw White Oak Cone Mills selvedge (100% cotton; the Slim's is from 1968), bought from the plant's last inventory when it closed in 2017. The Carpenter is Mt. Vernon broken twill, a made-in-USA 100% raw denim.

Who makes Billiam jeans?

Every pair is cut and sewn by hand by me, Bill Mitchell, in Greenville, South Carolina. Made in the USA.

Custom Orders & Fittings

How do custom made-to-measure jeans work?

Custom jeans are $750, made to your measurements in waists 28–40. We meet by appointment at your home or office, or over video; you pick a starting fit (Tailored Slim, Straight or Carpenter), and I cut, sew and hem your pair by hand.

How long do custom jeans take?

4 to 6 weeks. Custom jeans are final sale, with a 14-day window to raise any concerns. To start: hello@billiamjeans.sbs.

Do you have a store I can visit?

No retail storefront. Order online, or book a custom fitting at your home or office, or over video.

Orders, Shipping & Returns

How much do Billiam jeans cost?

The Tailored Slim, Straight and Carpenter are $250. Custom jeans are $750. The Hand Dyed Wood Grain leather belt is $150.

How long does it take to get my jeans?

Shop orders have a 4 to 6 week turnaround.

Do you ship?

Yes, anywhere in the US.

What is your return policy?

Ready-made jeans can be returned within 14 days of delivery, unworn and unwashed; after that, sales are final. Custom jeans are final sale, with a 14-day window to raise concerns.

How do I contact Billiam Jeans?

Email is best: hello@billiamjeans.sbs.

Still have a question? hello@billiamjeans.sbs